Terms and conditions

Villa Balea is our family´s Spanish holiday villa but also a small family rental business. Eva rents it out through our family business Daylight Holiday Homes AB with its base in Sweden . Tourist license VT-452445-A. 

Number of people: The tourist license allows for 8 people. In the Villa you can fit in 6 people sleeping. If you rent the Studio there are 2 extra beds so that you can sleep 6 in the Villa and 2 in the studio.

Included in the price: use* of electricity, pool, water, air conditioning, heating and bottled gas. The usage of kitchen equipment, outdoor furniture, and outdoor shower. Wifi internet, a brand new alarm system with picture and fire alarm connected to security company (Securitas), TV with Nordic and English speaking satellite channels and all local Spanish channels are also included. In addition, the villa includes comforter, pillow and blanket per person during stay.

When you book directly from this website : Bedlinen and towels are included, one set for each person. If you want extra set we can provide for a small extra cost. Please contact us.

*Due to the increasing demand of saving water and the environment in Spain, please don’t waste unnecessary water nor electricity.

Final cleaning: We have professional cleaners. We ask the clients to empty the fridge and throw away any garbage. To avoid that the cleaners will charge extra please make sure that the villa is left in a normal conditions in terms of tidiness and hygiene.

We charge for this service and to see the price please see our book here page. Here you can make a trial booking that is not binding.

Booking confirmation: You need to receive a confirmation email before your booking is complete. You can use our booking system, or email eva.oscarsson@villabalea.com for proposal and booking.

Down payment: We ask our guests to pay 30% of the booking price as down payment. You will pay for the remaining amount of the booking 8 weeks before the rental start date.

Deposit: Before arrival we will also ask you to pay an deposit of 265 euros that will be paid together with the final payment. The deposit will be paid back to your bank account when we confirm that all keys are returned and the house is in good condition.

Cancellation and refund: For cancellations more than 8 weeks before the rental start date, you will be refunded the majority of your down payment. We will take 5% of the total booking price as processing fee, since we use our own booking and payment system.

For cancellations after 8 weeks, but before 4 weeks, of rental start date, we will refund 70% of the charged amount and keep the 30% down payment.

For cancellations within 4 weeks of rental start date, we will not be able to issue a refund , except for extraordinary situations agreed by both parties. However, we want to establish long lasting relations with you and know that things can happen, we can reach a compromise. You might still be able to receive a partial refund if we can find another booking for the same period. Contact us and we will try to sort it out*.

*At the end of the day, we don’t want to be unfair towards our guests, we hope you would to do the same to us. Please understand that we are just renting out our family villa, not some big hotel. Contact us as soon as you begin to have any doubt about coming. The sooner you contact us, the better it is for both of us.

Rebooking: You can rebook or move your booking 4 weeks before your rental start date. After 4 weeks, please contact us and we will sort it out if possible.

Payment processing: Your personal and payment information will also be collected and stored by our third-party payment processor, Sirvoy and Stripe, when you place a booking.

Stripe is PCI DSS – Level 1 Service Provider certified, which means the most stringent level of security for bank and credit card transactions, so that you as a customer will be safe with your online payment. We will not store or process your credit/debit card and payment data, Stripe only allows us to debit your card.

Respect the villa and others: Please note that Villa Balea is situated in a residential area and it is important to me that my neighbours, often retired persons, can enjoy their everyday life without undue disturbance from my guests. The norm is common sense and respect. The rental does not include organising parties with loud music nor external persons.

You can pay by registrering a bank/credit card in your booking account. You can add your card details after you made a booking in “Review my booking“. We will then charge the given card.

If you prefer to pay by bank transfer, we will send the account number and receipt. It must be able to be paid to a Swedish bank account in Swedish SEK or Euro.

Minimum booking duration check-in and check out

Minimum 7 days, weekly, booking. It is possible to make a booking for less than 7 days, please contact us first.

We will make a short-term contract. We need to know the flight details of the guests so that we can arrange for reception service. When you leave the airport or 40 minutes before arrival SMS or send a WhatsApp to the company that carry out the reception service ( We will send you contact details). This is important as the reception service company are busy with reception and cleaning of several Villas. 

For reception during the day we will show you the Villa and hand over the keys. Please read the instructions that I enclose regarding the Alarm system etc. It is especially important that all the guests are familiar with the alarm system so avoid that it goes off and what to do in the case it goes off.

We also need the following data from our guest ( that can be verified with passport copy)
Name of Name of guest:
Date of Birth:
National identity card or passport ( let us know which one)
Number of identity card of passport:
Date issued:

Garden, pool and outdoors

We have a professional pool and garden company doing the maintenance and gardens. Please note that they come twice a week and will come into the compound while you are there.

Kindly, shower before using the pool to keep the water clean.

Also make sure that you keep the barbecue area clean from food as outdoors it might otherwise attract insects.

Tourist information and important numbers

In the Villa you will find a poster with important phone numbers

For tourist information please see the Villa Balea blog where you can find travel tips and recommendations